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Shipping & Returns

Shipping Policy – Free Worldwide Delivery

DestinationServiceOrder ValueShipping CostEst. Transit*Notes
Contiguous USA (+ AK/HI)StandardAnyFREE3–6 business days
CanadaStandardAnyFREE4–8 business days
UK / EUStandardAnyFREE5–9 business daysImport duties/VAT paid by recipient
Australia, New Zealand & Key Asian RegionsStandardAnyFREE5–10 business days
All Other InternationalEconomyAnyFREE7–15 business daysImport duties/VAT paid by recipient

*Transit times are in business days and exclude customs clearance or holiday delays.


Free‑Shipping Details

  1. Fulfilment Time

    • In‑stock items: orders paid before 12 PM CST on a business day ship the same day; later orders ship the next business day.

    • High‑volume promotions may add one extra business day.

  2. Tracking & Notifications

    • A tracking number is emailed (and texted if subscribed) as soon as your parcel ships.

    • Real‑time tracking is also available in your account dashboard.

  3. Remote Areas

    • Some remote or island postcodes may require special handling; any surcharge will be shown at checkout, but free shipping still applies.

  4. Duties & Taxes

    • For international orders, any import duties, taxes, or clearance fees are the customer’s responsibility. If you refuse to pay and the parcel is returned, those fees are non‑refundable.

  5. Split / Combined Shipments

    • To speed delivery, we may split multi‑item orders at no extra cost; each shipment receives its own tracking number.

    • Pre‑order items are sent separately from in‑stock items unless you request combined shipping within 12 hours of ordering.

  6. Delivery‑Issue Protection

    • If tracking shows your parcel is 3 business days past the promised window, contact us for a shipping credit or replacement.

    • Report missing or damaged items within 7 days of delivery with photos; we’ll resolve the issue within 48 hours.

Returns

  • 14‑Day “Change‑of‑Mind” Window
    Send any unworn item back within 14 calendar days of the delivery date for a full refund—no explanation required.

  • Return‑Shipping Cost
    Customers pay the cost of shipping items back. We recommend using a tracked service and keeping the receipt until your refund is confirmed.

  • Refund Timing
    Returned goods are inspected within 48 hours of arrival, and we release funds to the original payment method within 3–5 business days.

  • PayPal Timing
    PayPal refunds are triggered immediately after approval, but PayPal may take up to 14 days, or up to 30 days where required by local law, to post the money to your account.


Payment Methods Accepted

Credit / Debit CardsDigital WalletsBuy Now‑Pay LaterLocal Options*
Visa, Mastercard, American Express, Discover, JCB, UnionPayPayPal, Apple Pay, Google Pay, Shop PayKlarna, AfterpayiDEAL, Bancontact, GiroPay

*Region‑specific methods appear automatically at checkout.